CancellationFull refund is provided if cancellation is made by email or phone prior to accessing the e-learning course. Cancellations must be requested by emailing elearning@ifebp.org or calling 262-786-6710, option 3.Cancellation After Receiving Course Sign-on InformationCancellation requests need to be made within 48 hours of the issuance of course sign-on information for a full refund. No refund will be provided after this time period. Cancellations must be made by emailing elearning@ifebp.org or calling 262-786-6710, option 3.