Review of Policies and Fees
The following information is an overview of the computer-based testing examination policies and fees. Complete details can be found in the CEBS Catalog of Information.
You will select one of the four CEBS testing quarters when filing an exam application.
- Quarter No. 1--January 1 - March 31
- Quarter No. 2--April 1 - June 30
- Quarter No. 3--July 1 - September 30
- Quarter No. 4--October 1 - December 31
Payment of the examination application fee establishes eligibility for one quarter of testing.
CEBS Fees
Only CEBS registrants may file exam applications. CEBS fees are neither refundable nor transferable to another candidate. Study materials are not returnable and no refunds will be made.
Testing Appointments
Once you receive your examination confirmation letter from the CEBS program, you are eligible to make a testing appointment. Schedule your exam appointment online at www.prometric.com or by calling the Candidate Services Call Center (CSCC) as soon as you receive your confirmation letter. The Examination Handbook that was sent with your confirmation letter contains complete information on scheduling and canceling testing appointments.
Testing appointments can be changed or canceled (within the selected quarter) by calling the CSCC at (800) 226-7955 or online at www.prometric.com. No penalty will be assessed if the test appointment is changed or canceled by two (2) calendar days prior to your appointment using the Reschedule/Cancel option on www.prometric.com or Prometric's automated voice response system at (800) 226-7955; both are available 24 hours a day, 7 days a week. No appointment changes are permitted after the deadlines.
Have your confirmation letter available when making your appointment. Give the scheduler your eight-digit CEBS registration number as it appears on your confirmation letter. Please note, your identification must match the name on file at the test center or you will not be permitted to test. Be certain that the test center scheduler repeats the date and time of your exam to avoid the possibility of being assessed a lost-computer-time penalty fee for a missed appointment.
New Applications
$285 per examination. The fee is $265 if the application is made at the same time you order the corresponding study materials or if you are an active member of the International Foundation of Employee Benefit Plans. (The discount for I.F. members applies to registrants who are listed as active individuals on their organization's membership.) You may print out an application form, submit online or request one from CEBS at (800) 449-CEBS, option 3.
Expired Eligibility
If you do not transfer your examination and fail to take it before the eligibility period has expired, you must reapply for the examination at the full fee of $285 ($265 with discount). If you would like to reapply for the exam you may print out an application form, submit online or request one from CEBS at (800) 449-CEBS, option 3.
Extension
$100 per examination. You may extend your examination to a future quarter with payment of a $100 fee. Your request must be received by the end of the quarter. For example, if you elected to take your examination in the second quarter, April 1-June 30, you may extend the examination fee at any time before June 30, to a future quarter. After June 30, the full exam fee of $285 ($265 with discount) will apply. If you would like to extend your exam/s you may print out an application form, submit online or request one from CEBS at (800) 449-CEBS, option 3.
Retake
$135 per examination. If you receive a non-passing grade for a computer-based examination, you may reapply for the exam at the reduced fee of $135. You may retake the exam during the same testing quarter or a future testing quarter. You can reapply at any time; but you must wait until you receive your new confirmation letter from CEBS before you schedule an appointment to retake your examination. Reestablishing your eligibility for your retake exam can take 7-10 working days as CEBS must receive your initial grade before processing your new eligibility. If you would like to retake an exam due to a non-passing grade you may print out an application form, submit online or request one from CEBS at (800) 449-CEBS, option 3.
No Show/Late Cancel
$75 per examination. You will be assessed a $75 penalty fee for lost computer time if you do not cancel your appointment on time, if you fail to show up for your appointment, or if you arrive too late for your appointment. Upon payment of the penalty fee, you can make another appointment in the same testing quarter without payment of additional examination fees. This fee may be assessed in addition to the above fees if the testing appointment is not changed or canceled on time.