Ann M. Felgen
'27515 Marriott Court Tel. (949) 360-1367
Laguna Niguel, CA 92677 felgens@cox.net
PROFESSIONAL PROFILE
Human Resources Director with solid knowledge of California labor laws and a penchant for designing and implementing corporate health and welfare programs. Employee relations and conflict resolution skills delivered with a sense of urgency and dedication to corporate goals. Successful experience covers the following areas:
- Health and Welfare Benefits
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- Compensation Design and Administration
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- Policy Development/Administration
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- Discipline and Conflict Resolution
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- Employee Counseling & Coaching
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- Implementation of Service Awards
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EXPERIENCE
EATON AEROSPACE, Costa Mesa, CA 1993 - 2008
(Formerly Argo-Tech & J.C. Carter)
Director of Human Resources
Responsible for the day-to-day functions of the HR Department, managing four specialists in support of 250 employees for 15 years before acquisition by Eaton.
· Plan sponsor audit team leader and local point of contact for the annual federal 401(k) audits representing Costa Mesa, ensuring plan compliance.
· Benchmarked compensation for managers and executives on a regular basis to ensure competitiveness in the marketplace and shoring up retention efforts.
· Negotiated annual health & welfare benefit renewals, saving $158,000 in one year.
· Converted 300 HR records from manual to Word documents, resulting in significant efficiencies and time savings.
· Recognized for ability to write documentation and implement policy to ensure fair and equitable employee relations.
· Participated in numerous due diligence processes, multi-tasking efficiently and effectively to provide HR, policy and benefits documents as needed to make an informed decision.
· Handled headcount reductions in the HR department, successfully realigning workloads despite lower overall headcount, while simultaneously maintaining employee morale.
· Organized and conducted the annual service awards program which reinforced retention efforts as employees realized the company’s appreciation for exceptional performance and loyalty.
· Participated in numerous Office of Federal Contracts Compliance Programs (OFCCP) audits with 100% acceptance ratio over ten consecutive years.
EDUCATION
Executive Administration, Indiana Central Business College, Indianapolis, Indiana(Graduated with Honors)
CEBS (Certified Employee Benefits Specialist), sponsored by the University of Pennsylvania Wharton School of Business (in progress)
Human Resources Certification, University of California, Irvine Extension
Human Resources Certification, The Employers Group, Orange County, CA
Attended Eaton’s intensive HR training
Numerous HR-related seminars taken over the last 15 years to enhance skills and keep up-to-date with federal and California laws
COMPUTER SKILLS
Lotus Notes
Oracle (HRMS/HRIS)
ADP (payroll)
Microsoft Office including:
Word
Excel
PowerPoint
Access
Outlook
ASSOCIATIONS
Member, Society for Human Resources Management (SHRM)
Member, International Foundation of Employee Benefit Plans (IFEBP) (CEBS)