E-Learning Cancellation Policies

Cancellation
Full refund is provided if cancellation is made by email or phone prior to accessing the e-learning course.  Cancellations must be requested by emailing elearning@ifebp.org  or calling 262-786-6710, option 3.

Cancellation After Receiving Course Sign-on Information
Cancellation requests need to be made within 48 hours of the issuance of course sign-on information for a full refund.  No refund will be provided after this time period.  Cancellations must be made by emailing elearning@ifebp.org or calling 262-786-6710, option 3.

Extensions
Course extensions will not be granted. Students have access to a course for 180 days only.