Review of Policies and Fees

The following information is an overview of the computer-based testing examination policies and fees. Complete details can be found in the CEBS Course Catalog.

You will select one of the four CEBS testing quarters when filing an exam application.

  • Quarter No. 1--January 1 - March 31
  • Quarter No. 2--April 1 - June 30
  • Quarter No. 3--July 1 - September 30
  • Quarter No. 4--October 1 - December 31

Payment of the examination application fee establishes eligibility for one quarter of testing.

CEBS Fees

Only CEBS registrants may file exam applications. CEBS fees are neither refundable nor transferable to another candidate. Study materials are not returnable and no refunds will be made.

Testing Appointments

Once you receive your examination confirmation letter from the CEBS program, you are eligible to make a testing appointment. Schedule your exam appointment online at www.prometric.com or by calling the Candidate Services Call Center (CSCC) as soon as you receive your confirmation letter. The Examination Handbook that was sent with your confirmation letter contains complete information on scheduling and canceling testing appointments.

Have your confirmation letter available when making your appointment. Give the scheduler your CEBS registration number as it appears on your confirmation letter. Please note, your identification must match the name on file at the test center or you will not be permitted to test. Be certain that the test center scheduler repeats the date and time of your exam to avoid the possibility of being assessed a lost-computer-time penalty fee for a missed appointment. Testing appointments can be changed or canceled (within the selected quarter) by calling the CSCC at (800) 226-7955 or online at www.prometric.com. Both are available 24 hours a day, 7 days a week. No appointment changes are permitted after the deadlines.

Reschedule Policy

  1. There will be no charge to reschedule an exam appointment 13 or more business days before your scheduled test date.
  2. Rescheduling appointments between 3 and 12 business days before your scheduled test date will result in a $50 rescheduling fee assessed by Prometric .
  3. Rescheduling an exam appointment fewer than 3 business days before your scheduled test date or appearing more than 15 minutes late for an exam appointment will result in a lost computer time penalty fee.
  4. If you wish to reschedule an appointment into a future quarter, first cancel your current appointment within the time frame mentioned above, and then submit an exam extension application to move your exam eligibility to a future quarter before the exam quarter expires.

Cancel Policy

  1. There will be no charge to cancel an exam appointment 3 or more business days before your scheduled test date.
  2. Canceling an exam appointment fewer than 3 business days before your scheduled test date, failure to appear for a scheduled test, or appearing more than 15 minutes late for an exam appointment will result in a lost computer time penalty fee.
  3. If you wish to transfer an exam into a future quarter, first cancel your current appointment within the time frame mentioned above, and then submit an exam extension application to move your exam eligibility to a future quarter before the exam quarter expires.  After you receive the confirmation of your new eligibility period, you may schedule your new appointment following the procedures above.
  4. If you do not change or cancel your appointment on time, you will incur a lost computer time penalty fee.

You may not leave a voice mail messages at the test center when making, changing or rescheduling appointments.

To cancel or reschedule an exam appointment, please contact Prometric at (800) 226-7955 or www.prometric.com.

Calculator Policy

All Prometric exam centers are equipped with a supply of nonprogrammable, simple, handheld calculators which will be distributed by the test center administrator at the start of an exam and collected at the end of testing. You will not be allowed to take your own personal calculator into an exam center.

Interest rate tables are online with for those taking examinations for RPA 3--Asset Management and RPA 4--Personal Wealth Management. The calculator and interest rate tables will permit you to perform all computations and calculations required for completion of the CEBS exams. The handheld calculator is a simple, mathematical calculator with basic arithmetic functions. It does not perform financial calculations; therefore, it is important for you to know how to compute future and present value computations using the interest rate tables.

Prometric Testing Center Regulations

Prometric's testing policies and procedures are available here.

New Applications

$395 per examination. The fee is $375 if the application is made at the same time you order the corresponding study materials or if you are an active member of the International Foundation of Employee Benefit Plans. (The discount for I.F. members applies to registrants who are listed as active individuals on their organization's membership.) You may print out an application form, submit online or request one from CEBS at (800) 449-CEBS, option 3.

Expired Eligibility

If you do not transfer your examination and fail to take it before the eligibility period has expired, you must reapply for the examination at the full fee of $395 ($375 with discount). If you would like to reapply for the exam you may print out an application form, submit online or request one from CEBS at (800) 449-CEBS, option 3.

Extension

$100 per examination. You may extend your examination to a future quarter with payment of a $100 fee. Your request must be received by the end of the quarter. For example, if you elected to take your examination in the second quarter, April 1-June 30, you may extend the examination fee at any time before June 30, to a future quarter. After June 30, the full exam fee of $395 ($375 with discount) will apply. If you would like to extend your exam/s you may print out an application form, submit online or request one from CEBS at (800) 449-CEBS, option 3.

Retake

$175 per examination. If you receive a non-passing grade for a computer-based examination, you may reapply for the exam at the reduced fee of $175. You may retake the exam during the same testing quarter or a future testing quarter. You can reapply at any time; but you must wait until you receive your new confirmation letter from CEBS before you schedule an appointment to retake your examination. Reestablishing your eligibility for your retake exam can take 7-10 working days as CEBS must receive your initial grade before processing your new eligibility. If you would like to retake an exam due to a non-passing grade you may print out an application form, submit online or request one from CEBS at (800) 449-CEBS, option 3.

No Show/Late Cancel

$75 per examination. You will be assessed a $75 penalty fee for lost computer time if you do not cancel your appointment on time, if you fail to show up for your appointment, or if you arrive too late for your appointment. Upon payment of the penalty fee, you can make another appointment in the same testing quarter without payment of additional examination fees. This fee may be assessed in addition to the above fees if the testing appointment is not changed or canceled on time.