Operations Manager


Washington, DC

Job Type


Web Site Address:


Job Description

Job Title:
  Operations Manager

Grade:  MGMT B

This position is responsible for a broad range of administrative and operational support functions for the SEIU Benefit Funds. The SEIU Benefit Funds administers multiple benefit funds in a fast-paced environment.

Primary Responsibilities: Perform a wide range of duties, including but not limited to the following:

  • Manages facilities for the SEIU Benefit Funds including renovations, repair and maintenance of office equipment.

  • Orders and maintains all inventory of equipment and supplies for the SEIU Benefit Funds.

  • Coordinates distribution and disposal of office furniture and equipment such as computers, printers, copiers, cell phones, etc.

  • Facilitates all Fund mailings to ensure timely processing.

  • Coordinates temporary staffing needs of the SEIU Benefit Funds and acts as liaison between SEIU Benefit Funds and staffing agencies.

  • Handles inquiries and negotiates prices with certain vendors.

  • Maintains, tracks and monitors database of vendor agreements.

  • Administers security system and is main point of contact for outside security contractor.

  • Analyzes reports and implements change to increase efficiencies of operations.

  • Reviews, revises and implements processes to increase efficiencies of department operations.

  • Acts as liaison for between building manager and SEIU Benefit Funds staff.

  • Ensures that requests for actions or information are directed to appropriate staff as required; ensures that information requests are handled in a timely manner.

  • Schedules and coordinates all Board of Trustees’ meetings, including but not limited to securing the meeting space, securing trustee lodging, coordinating trustee travel arrangements, and organizing food delivery.

  • Drafts minutes of Board Meetings and disseminates for review.

  • Maintains organization chart and employee directory.

  • Performs administrative functions including budgets, leave reports, supply orders, etc.

  • Assists in the negotiations related to the collective bargaining agreement covering Fund staff.

  • Performs other duties as required to support the mission of the SEIU Benefit Funds.
Direction and Decision Making:
This position reports to Deputy Director and Associate Counsel and works independently.

Education and Experience:
Bachelor’s degree in business or other related field, six (6) years of administrative experience and three (4) years of management experience preferably in a union environment or a combination of education and experience that would provide for the following knowledge, skills and abilities:

  • Thorough knowledge of benefit funds and their operations.

  • Through knowledge of administrative operations.

  • Ability to handle, maintain and control confidential information.

  • Ability to identify, analyze and solve problems independently.

  • Ability to handle emergency situations and prepare for such situations.

  • Ability to analyze reports and implement change to increase efficiencies of operations.

  • Ability to review, revise and implement processes to increase efficiencies of operations.

  • Well developed interpersonal and communications skills including the ability to communicate effectively, both orally and in writing.

  • Demonstrated leadership skills.

  • Ability to multi-task and track the progress of numerous assignments, mailings, projects, reports, etc.

  • Ability to think critically and produce sound, logical conclusions.

  • Strong organizational skills.

  • Ability to produce work accurately and thoroughly.

  • Ability to maintain flexible attitude and approach toward assignments while actively participating and supporting a team environment.

  • Ability to design and implement short- and long-term tasks and goals.

  • Strong diplomatic, discretionary and problem-solving skills.

  • Must maintain ethical conduct.

  • Advanced skills in the use of personal computers using database, spreadsheets and word processing software or other SEIU Benefit Funds software, including Microsoft Office Suite.
Physical Requirements:
Work is generally performed in an office setting but may be required to work in other settings conducive to performing the tasks required to complete assignments.

 Travel may be required (up to 25%).

Please send responses via e-mail referencing Job:12742 to jobposting@ifebp.org. Your resume will be forwarded.


SEIU Benefit Funds
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