E-Learning Cancellation Policies

Full refund is provided if cancellation is made by email or phone prior to accessing the e-learning course.  Cancellations must be requested by emailing elearning@ifebp.org  or calling 262-786-6710, option 3.

Cancellation After Receiving Course Sign-on Information
Cancellation requests need to be made within 48 hours of the issuance of course sign-on information for a full refund.  No refund will be provided after this time period.  Cancellations must be made by emailing elearning@ifebp.org or calling 262-786-6710, option 3.

Course extensions will not be granted. Students have access to a course for 180 days only.


In order to achieve a more secure and compliant experience, we no longer support Internet Explorer. Please use one of the browsers listed below:

  • Microsoft Edge
  • Google Chrome
  • Mozilla Firefox
  • Apple Safari

View our system requirements for more details.