Survey Results: Corporate Benefits Departments

corporate-benefits-departments-survey-results-cover.jpgCorporate benefit departments are shifting, growing, and responding to the needs of their employees by outsourcing more time-consuming benefits functions.  The International Foundation of Employee Benefit Plans explored responsibilities, staffing practices, challenges and trends in a recent survey, Corporate Benefits Departments: Staffing and Operations

On average, companies report outsourcing 40% of their benefit functions, most commonly for:

  • Employee Assistance Programs (EAPs): 77%
  • Flexible spending accounts (FSAs): 69.4%
  • COBRA: 63.6%
  • Retirement benefit payments: 56.3%
  • Pharmacy benefits administration: 52.5%

The top two challenges facing benefits departments by a wide margin are compliance with benefits laws and regulations (72.6%) and rising health care costs (51.9%). Other challenges include employee engagement, communication of benefits/changes, strategic benefits planning and administration of benefits/changes. 

View Survey Results

Members of the media can request a copy of the report from  If you are not an International Foundation member, visit our bookstore to purchase a copy.

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