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Certificate Series - Communicating Employee Benefits—Schedule, Handouts and Speakers

Session handouts were available to registered attendees from Wednesday, March 7 through Friday, May 18. Please contact edprog@ifebp.org if you have questions or need assistance.

Show Date:  

Friday, March 16

8:00 AM – 5:00 PM

CEB1  Communicating Employee Benefits - Day 1

William J. Sweeney Instructor
Principal
William Sweeney Communication
Clemmons, NC

• Sources of communication • The changing role of employee/participant responsibility • Influencing participant behavior • Communications strategy • Communications budgets • Legal and regulatory environment • Administrative issues • Situational communications campaigns • Soliciting feedback • Measuring results • Technology tools and solutions • Use of social media • Customer service • Case study (#5—Communication)