Online Workshops

Online Training and Workshops

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Online Training and Workshops are instructor-led interactive programs designed to give you the knowledge needed to be better in your role. These programs are hosted in Zoom and require participants to enable the microphone and camera on their device. These training workshops have limited spots available to simulate a classroom environment and make it easier for those attending to have meaningful engagement with the curriculum.

A variety of topics will be offered through online training and workshops that will appeal to various aspects of your organization and it's functions. Register yourself or your team to participate in the learning you need for continued success in your role and in your organization.

Upcoming Online Training and Workshops

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Customer Service Skills Workshop: Creating Polished Professionals

Live Event—October 1-2, 2020 | 11:00 a.m.-1:00 p.m. ET daily

The pandemic has changed how—and for many, where—we are performing our work. With so much of our communication occurring over the phone and online, customer service skills have never been more important. Learn about vocal qualities, call framework and strategies that polished professionals use every day to deliver exceptional customer service.

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New Trustees Institute - Level I: Core Concepts

October 5-16, 2020 | Live Sessions on October 5 and 16

Even during a pandemic, the need to educate new trustees on their duties remains vital. This October, trustees will have the opportunity to attend the New Trustees Institute—Level I: Core Concepts in a virtual format. To complete the program, trustees must attend two live sessions on October 5 and 16 as well as complete the remaining e-learning course modules during the dates between the live sessions. Register today, limited enrollment is available.

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Understanding the Rx Industry

October 12-13, 2020 | Live Two Day Event

This online, interactive workshop is designed for plan sponsors and those who administer prescription drug benefits. The session will help you understand the complex world of prescription drugs as you learn about the industry, players and assess how your plans and programs are doing. These courses have limited spots available to simulate a classroom environment and make it easier for those attending to have meaningful engagement with the curriculum.


Questions?

Contact us at (888) 334-3327, option 3 or virtualconferences@ifebp.org.