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Benefit Communication and Technology Institute

Monday, July 18 - Tuesday, July 19, 2022
Fairmont Copley Plaza, Boston, MA
Benefit Communication and Technology Institute

The past few years have presented unprecedented change in our daily lives as well as in how we conduct business. Through it all, communication has remained one of the most important focal points for getting through this time. Now more than ever, communicating benefit plans effectively will make all of the difference for your participants. The Benefits Communication and Technology Institute will give you the tools to evaluate your communication strategy while bringing you up to speed on the latest requirements and best practices.

Past Topics—2022 Agenda Coming Soon

Most sessions are designed to address the common elements of benefit communication and technology in the U.S. and in Canada. 

  • Benefits Issues and Trends
  • Building a Strategic Plan for Your Communications Program—Multiemployer Plans
  • Building a Strategic Plan for Your Communications Program—Single Employer and Public Sector Plans
  • Communicating Health and Financial Wellness
  • Communications and Fiduciary Responsibility in the U.S.
  • Data Analytics
  • Data Privacy and Security—Be Prepared
  • Guided Open Forum
  • Harnessing the Power of Social Media and Apps
  • Listening to Stakeholders
  • Maximizing the Potential of Your Website
  • Moving the Goalposts—A Case Study About Improving the Participant Experience
  • Playing Nicely in the Communications Sandbox—The Canadian Legal Landscape
  • The Evolution of Communication—Yesterday, Today and Tomorrow
  • What’s Next?—Turning Your Conference Experience Into Action
  • Available in person
  • Available virtually
  • Health
  • Retirement
  • Canadian
  • General

This conference gave me some great ideas and direction to start addressing my communication needs.

Josh HertzbergBusiness/Finance Manager
International Longshoremen's Association

​Benefits of Attending

  • Understand how legal and regulatory requirements impact your communications.
  • Learn how to help your participants navigate the changing retirement and health care landscapes.
  • Discover how to leverage technology to help your participants and operate your plans more efficiently.
  • Interact with industry experts and participate in hands-on learning experiences.
  • Get a handle on key issues, trends and future direction.
  • Take a strategic look at your communications.
  • Network with other professionals facing similar challenges.
  • Engage in productive dialogue and come away with creative ideas and workable solutions.

Who Should Attend

The Benefit Communication and Technology Institute is for those responsible for communicating employee benefits in the United States and Canada. This includes communications managers and consultants, trustees and administrators of multiemployer plans, corporate human resources directors and managers, public sector benefits managers and administrative staff.


  • Jennifer S. Abrams, Esq. Partner Susanin, Widman & Brennan, PC
  • Jeff Applegate Trustee Equity League Benefit Funds
  • Uche Enemchukwu, Esq. Chief Executive Officer Nelu Diversified Consulting Solutions
  • Jordan L. Fischer, Esq., CIPP-E, CIPP-US, CIPM Partner, Compliance and Advisory Practice Group Leader Octillo Law PLLC
  • Kelly Knight, M.A. Benefits Program Specialist (Communication) Virginia Beach City Public Schools
  • Christopher Lee VP Employee Experience & Communication Gallagher
  • Padraigin Murphy, J.D. Associate Koskie Minsky LLP
  • Joanna M. Pineda Chief Executive Officer and Chief Troublemaker Matrix Group International, Inc.
  • Judy N. Plotkin, M.S.W., ICD.D Vice President, Health Solutions People Corporation
  • Sally Sandoval Director, Member Communications New York City Board of Education Retirement System
  • Michelle Spehr, M.A., M.Ed., MCHES®, CWF Consultant | Facilitator ViDL Solutions
  • Heidi E. tenBroek Principal and Communication Consultant Milliman, Inc.
  • Megan Yost, M.B.A. Senior Vice President, Engagement Strategist Segal Benz


We are currently working to bring you subject matter experts that will be able to provide insights into the latest about the benefits industry. Please check back soon.

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Continuing Education

Programs sponsored by the International Foundation of Employee Benefit Plans are consistently accepted for credit by agencies governing continuing education for liscense renewal and professional recertification. For additional information, visit one of the below links for continuing education credit or contact us by phone at (262) 786-6710, option 2.

Canadian continuing education (CE) web page​
U.S. continuing education (CE) web page ​

Educational sessions at this program can qualify for CEBS continuing education (CE) credit.
Visit CEBS Compliance for more information.

​COVID-19 Safety Protocols

We’re excited to be bringing this meeting back to an in-person experience. See our safety protocol for details.

View our registration policies.

Registration Information

Register early and save!

Registration Information
  Member Nonmember

Through 6/6/2022 US $1,325.00 US $1,545.00
After 6/6/2022 US $1,625.00 US $1,845.00

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