Virtual Conference

Benefit Communication and Technology Institute Virtual Conference

Monday, July 27 - Thursday, July 30, 2020
International Foundation Training Center, Brookfield, WI

Virtual Conference Features

Ignite your learning experience by attending sessions throughout the week.

  • Session recordings—Not able to watch the sessions right away? Return to the virtual environment to watch recorded sessions at any time for up to one year.
  • Ask the experts— Answers to questions posed during the sessions will be posted in the virtual conference website as a resource for all attendees.
  • Session handouts and documents—Download session handouts and other resources ahead of time so that you are prepared to follow along with each presentation.
  • Access anytime—The virtual environment will be open 24/7 giving you the opportunity to access everything in the environment on your time.


Most sessions were designed to address the common elements of communicating benefits in the United States and Canada. Where noted, sessions will address the differing legal and regulatory environment in each country. This program is made up of both live and recorded sessions.

Monday, July 27, 2020

10:30 - 11:30 a.m. ET: Change Management and Crisis Communication

Noon - 1:00 p.m. ETStrategic Planning for Your Communications Program

2:30 - 3:30 p.m. ET: Data Analytics

Tuesday, July 28, 2020

10:30 - 11:30 a.m. ET: Behavioral Economics and Decision Support Tools

Noon - 1:00 p.m. ET: Privacy and Security in the United States (concurrent session)

Noon - 1:00 p.m. ET: Privacy and Security in Canada (concurrent session)

2:30 - 3:30 p.m. ET: Recruitment and Retention

Wednesday, July 29, 2020

10:30 a.m.- 11:30 p.m. ET: The Mysterious World of Artificial Intelligence

Noon - 1:00 p.m. ET: Best Practices in Mobile and Website Communication

2:30 p.m.-3:30 p.m. ET: Using Social Media to Your Advantage

Thursday, July 30, 2020

10:30 - 11:30 a.m. ET: Supporting the Financial Literacy, Health and Wellness of Your Employees

Noon - 1:00 p.m. ET: Alternative Communication Methods

2:30 - 3:30 p.m. ET: Diversity and Inclusion

*Session times are subject to change.

Session Details

Who Should Attend

This virtual conference is for those responsible for communicating employee benefits in the United States and Canada. This includes communications managers and consultants, trustees and administrators of multiemployer plans, corporate human resources directors and managers, public sector benefits managers and administrative staff.


  • Nehrwr Abdul-Wahid Consultant Intercultural Development Group
  • C. Anton Ames IT Management Consultant Anton Ames Group
  • Mark E. Belland Shareholder O’Brien, Belland & Bushinsky, LLC
  • Andrew Buck Partner Pitblado Law LLP
  • Sally B. Corbin, J.D. Chief Executive Officer and Founder Union Services Agency, USA Digital Media Services
  • Alyssa Hodder Director, Education and Outreach - Canada International Foundation of Employee Benefit Plans
  • Hugh W. Mansfield Senior Advisor, Corporate Development Proof Strategies Inc.
  • Bob Mellinger, CBCV Founder and President Attainium Corp.
  • Joshua Meyer Senior Consultant Segal Benz
  • Tom W. Milne Senior Communication Consultant Eckler Ltd.
  • Jillian R. Otten Director USA Digital Media LLC
  • Eric M. Parmenter, CEBS Compliant, ISCEBS-Fellow, M.B.A., ChFC, CLU, LUTCF, REBC, RHU, SPHR Vice President Health Advisory League
  • Joanna M. Pineda Chief Executive Officer and Chief Troublemaker Matrix Group International, Inc.
  • Rebecca Sudano, CIRP Senior Vice President and Partner BDO Canada Limited
  • Michael P. Sullivan, B.S.P., M.B.A., R.Ph. Co-Founder and Chief Executive Officer Cubic Health Inc.

Continuing Education

​Each session is worth one credit toward CEBS Compliance. You should self-report your attendance depending on how many full sessions you watch.

You may self-report attendance for PHR/SPHR/GPHR designations and SHRM-CP/SHRM-SCP designations.

No insurance continuing education credit is available for this conference.

Insurance Continuing Education Credit is not available for Alberta, Manitoba, and Quebec. 

cebs cpe.jpg


Registration Information
  Member Nonmember

US $495.00 US $645.00