Daisy L. Herndon, MBA

Regulatory and Compliance Manager
CBIZ Payroll, Inc.
Subsidiary of CBIZ, Inc.
Roanoke, VA

Ms. Herndon is the regulatory and compliance manager for CBIZ Payroll, Inc. She has 30 years of employee benefit plan administration experience and has been with CBIZ for seven years. Ms. Herndon’s current responsibilities include regulatory and compliance activities including: COBRA, HIPAA, health care reform, operational compliance, process and procedures. She oversees the Quality Assurance and Operations Training Team. During her prior benefit administration experience, Ms. Herndon was instrumental in working with large employers, facilitating process and procedures in order to comply with continual regulatory changes and compliance training. In a previous role as COBRA manager, she was responsible for client satisfaction, operations and call center service, system management and compliance. Ms. Herndon earned her COBRA Administration certification in 2008 from HR Certification and Employers Council on Flexible Compensation and in 2011 earned her COBRA Administration Specialist designation. She holds a B.S. degree and M.B.A. degree in business administration/human resources.

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