John L. Phelan, PhD

Management and Technology Practice Leader
Milliman
Seattle, Washington

Dr. Phelan is a management and technology practice leader with Milliman. He specializes in strategy, implementation, operations improvement, technology initiatives, regulatory compliance and provider network management. Dr. Phelan is responsible for the Milliman Security Management System (MS2) a robust security administration software that supports state-of-the-art compliance including HIPAA compliance. An accomplished speaker and author, he came to Milliman with two decades of senior executive and consulting experience. Dr. Phelan's prior experience included executive positions with Well Point/Blue Cross of California and the Blue Cross and Blue Shield Association. Prior to the Blues, Dr. Phelan consulted with hospitals, physicians, health systems and government on managed care contracting, marketing and product development. Dr. Phelan also has extensive experience with acquisitions, mergers and turnarounds and e-health program development. He has a BA and MSW from the University of California, Berkeley and a PhD from the University of Chicago.

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