AI/ChatGPT

Artificial intelligence (AI), which includes technology such as chat generative pre-trained transformer (ChatGPT), is an emerging tool that can be used in a variety of employee benefits and HR situations. AI can assist employers with compliance-related issues, streamline the administration of health and retirement plans, and enhance the overall employee experience. Resources below are provided to assist employers and plan sponsors with their employee benefits programs.

Blogs

Articles

• Artificial Intelligence and Your Organization (Benefits Magazine, March/April 2024)
  
• The Impact of Technology and AI on Investment Management (Plans & Trusts, November/December 2023)
• In the Know: Generative AI—Asset or Liability? (Plans & Trust, September/October 2023)
  
• Can Robots Improve the Mental Health of the Workforce? (Benefits Magazine, May 2021)
• Supporting Plan Member Health Through Artificial Intelligence and Innovation (Plans & Trusts, May/June 2021)
• Artificial Intelligence in Employee Benefits (Benefits Magazine, February 2020)
• Artificial Intelligence and Its Promise to Investors: Fad or Reality? (Plans & Trusts, May/June 2020)

Quick Links

• 2024 Group Benefits Providers Report: Leveraging AI to streamline benefits [Benefits Canada]
  
• Can ChatGPT be Your ERISA Counsel? [Faegre Drinker]
  
• Navigating the complex landscape of AI governance: Challenges, tools, and guidance for a trustworthy future [WTW]
• Generative AI use in the workplace is growing unchecked, new Salesforce survey finds [Betakit]
  
• White House Issues Sweeping AI Executive Order: 10 Things Employers Need to Know [Fisher Phillips]
• Managing artificial intelligence in the workplace [HR Daily Advisor]
  
• Generative AI is already affecting work, but a ‘long journey’ awaits [HR Dive]
• Are There Any Risks to Using AI to Enhance Diversity in the Workplace? [Troutman Pepper]
• What Does ChatGPT Mean for Benefits Communications? [Segal Benz]
• Can AI Solve the Problem of Rising Healthcare Costs? [Chelko]
• AI Tapped to Mine Form 5500s, Leverage Chatbots for Retirement [PLANSPONSOR]
• Weighing The Risks Of AI For Employee Benefits Admin [Michael Best]

Additional Resources

• Legislative Tracker (U.S.)
• Regulatory Updates
• Canadian Legislative Scorecard
• Sample Documents