Manager, Leave Administration


Northfield, IL

Job Type


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Job Description

Medline's HR team has an exciting new opportunity for a Manager, Leave Administration based at our corporate headquarters in Northfield, IL. The Manager is responsible for our end-to-end absence management and leave accommodation program to include program design and administration, with a focus on employee experience, accurate pay, compliance and continuous improvement. We are looking for an exceptional Benefits professional who thrives in an extremely fast-paced and entrepreneurial environment.


Major responsibilities:

  • Manage all aspects of leaves of absence (LOAs) and accommodations for US employees, including medical and family leaves, short-term and long-term disability, unpaid and military leaves.
  • Oversee complex escalated employee issues and appeals; provide recommendations to Benefits leaders and Legal.
  • Develop and implement streamlined leave platforms, processes and procedures to achieve optimal employee experience; perform regular end-to-end operational assessments.
  • Provide ongoing plan management including evaluation of program performance and trends. Develop, generate and present reports to analyze disability, leave and accommodation trends. Identify trends in reasons for leave and propose strategies to reduce the need for leave or promote a more efficient transition back to work.
  • Evaluate cost and competitive market placement for leave/disability programs.
  • Maintain current subject matter expertise of federal, state and municipal leave laws and regulations as well as Medline policies. Monitor changes in divisional policies that may affect the delivery of leave and disability administration. Propose revisions to internal documents, policies and communications as necessary to ensure company compliance.
  • Oversee system status changes, including terminations for employees on leave.
  • Assist with ongoing vendor analysis, selection, negotiation and procurement. Ensure vendors are meeting contractual service level requirements and performance guarantees.
  • Design educational material and tool kits to assist employees, HR and management with absence management, disability and accommodations.
  • Collaborate with various groups:
    • HRBPs and Legal: implementing process changes, legal updates and transitions to ADA
    • EHS: workers' compensation and ergonomic issues
    • IS/HRIS: vendor integrations and interfaces for accurate data recording and reporting
    • Payroll: accurate pay and applicable deductions for employees on leave and statutory filings
    • Vendors: oversight/direction of direct billings and payments for benefit continuation during unpaid leaves
  • Management responsibilities include:
    • Typically, manages through multiple Managers and/or Supervisors
    • Oversee major projects/programs/outcomes;
    • Budget responsibility;
    • Interpret and execute policies for departments/projects and develops;
    • Recommend and implement new policies or modifications to existing policies;
    • Provide general guidelines and parameters for staff functioning;
    • Hiring staff, recommending pay increases, performing performance reviews, training and development of staff, estimating personnel needs, assigning work, meeting completion dates, interpreting and ensuring consistent application of organizational policies.
  • Other projects as assigned.


Medline offers a business casual, entrepreneurial work environment with strong growth potential, a competitive compensation package, and a complete benefits package including medical/dental/vision/life insurance; 401(k) with company match. And much more!


Basic qualifications:

  • Bachelor's Degree.
  • At least 5 years' experience in leave/LOA management to include experience with:
    • STD and LTD plans,
    • FMLA and similar state and local programs and policies,
    • Military leaves, parental leaves, COBRA, HIPAA, ADA/ADAAA
    • Workers' compensation and life benefits as it relates to integrating with leave and disability.
  • Experience applying regulatory and legislative knowledge of FMLA and other state and local statutory leaves and other appropriate compliance requirements.
  • Experience applying knowledge of disability concepts, disability plans, medical terminology, claim management practices and principles, reasonable accommodations and return to work practices.
  • Experience implementing and managing vendors.
  • Project management experience with emphasis on process redesign.
  • Proficiency in MS Office (Word, Powerpoint, Excel, Outlook)
  • Position requires maintaining confidentiality of sensitive information.
  • Certified Employee Benefit Specialist (CEBS) or Certified Benefits Professional (CBP) preferred
  • Benefit administration experience in a corporate environment preferred
  • Experience managing people, providing work direction and developing a high performing team preferred
  • Experience with outsourced absence management programs preferred
  • PeopleSoft experience preferred
  • Administration of outsourced benefit programs with Aon, Hewitt or Alight preferred
  • Bilingual/Spanish (read/write/speak) preferred



Medline Industries, Inc.

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