Gathers and reviews documentation required to support: the payment of death benefits on behalf of deceased retirees/survivors and/or active members; the continuation of health benefit and life insurance coverage; and the continuation of annuity for child survivors who are certified as students under the Police/Firefighters’ and Teachers’ Retirement Plans. Reviews the employment contribution history and associated documentation of members who are not eligible or are not desirous of a retirement annuity and are requesting a refund of employee contributions.
Essential Duties and Responsibilities:
1. Confirms eligibility to receive coverage (health or life) as a retired member or survivor by reviewing retirement information packet from employing agency and completes the document required to transition their health coverage.
2. Reviews requests for changes to health benefits and life insurance coverage ensuring that the correct election forms are submitted by the member.
3. Produces Post age 65 letter monthly and distributes to annuitants.
4. Updates STAR with the reported death of an annuitant and completes a request to stop payment of monthly benefits for deceased members/survivors, where applicable, and forwards to Pension Payroll. Performs thorough research to determine the rightful beneficiary for the annuitant’s unpaid annuity, if any, where applicable.
5. Reviews requests for refund of employee contributions. Prepares bi-monthly report containing employee contributions refund payments.
6. Reviews monthly report generated by Pension Payroll containing child survivors who are attaining age 18, 22, or in between, where a student certification document must be provided or where benefits must cease. Informs RSM of any situation where a child survivor loses his/her eligibility where there is more than one child survivor connected to the original annuitant. In certain cases, the benefits of the remaining child survivors may have to be recalculated.
7. Reviews monthly payroll health coverage and life benefits Proration Report to ensure the proper deductions will be made from the immediate upcoming payroll for recent changes; make adjustments as needed.
8. Quarterly reconciles the discrepancies report provided by the health benefit carriers (CLER reporting) – federal plans only.
9. During the annual Health Benefit Open Enrollment period, updates STAR with all changes in coverages that are submitted by member and collected by DCRB Member Services Unit.
10. Semi-annually assist in performing tasks associated with the Missing Persons Process to locate beneficiaries of deceased retirees/survivors where benefits have not been claimed for 6 months or more.
11. May assist the Manager in providing support documentation and operations/procedural instruction reminders to new and current staff members.
• Knowledge of defined benefit retirement plans and/or health and life insurance coverage recordkeeping.
• Ability to accurately enter and manage sensitive member data and manage the confidentiality of employee’s paper records.
• Proficiency in analytical skills; functions with high level of attention to detail.
• High level of verbal and written communication skills.
• Proficient in computer applications (Microsoft Office, internet navigation, e-mails).
• Understanding of and execution of basic organizational, problem solving, and prioritization skills.
Required Education & Professional Certifications:
• Associate degree in Business Administration, Human Resources, or equivalent work experience.
Job Experience (years & type):
• Two to three years of pension/benefits administration experience, and/or health and life coverage recordkeeping.
DCRB is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the employer will provide reasonable accommodations to qualified individuals with disabilities and encourage both prospective employees and incumbents to discuss potential accommodations with the employer.
This job description describes the general nature and level of work being performed by the individual(s) assigned to this position. It is not intended to be an exhaustive list of all tasks, duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
How & Where to Apply:
Applicants must submit a completed DC2000 Employment Application, letter of interest discussing eligibility and qualifications, and resume. The DC2000 Employment Application is available as a fillable file document on the “Working at DCRB” page on DCRB’s website. You may view the page here: http://dcrb.dc.gov/service/working-dcrb
Applicants claiming Veterans Preference must submit official proof with application.
All educational and experience requirements used to determine eligibility for this position must be officially verified at the time of appointment. No offer of employment will be deemed fulfilled without such verification(s).
Submit the required application materials via e-mail to: firstname.lastname@example.org.
Note: Temporarily this job can be performed remotely, meaning primarily from home, due to COVID-19.
To view other agency opportunities, please visit our website at https://dcrb.dc.gov/.