Performs complex (journey-level) benefits and leave administration work. Work involves administering a human resources benefits and leave programs and ensuring compliance with state and federal laws and regulations. May train others. Works under general supervision, with moderate latitude for the use of initiative and independent judgement.
• Serves as a subject matter expert on benefits and leave programs.
• Administers corporate benefits and leave programs.
• Responsible for monthly benefits billing payments.
• Facilitates benefits and new hire paperwork segment of the New Employee Orientation.
• Assists employees with enrollment and serves as the liaison between employee and broker/carrier.
• Administers on-line enrollment process for new hires, employee events/changes, termination and open enrollment.
• Manages vendor relationships with all carriers, broker and other third-party vendors.
• Monitors the COBRA process through third-party vendor.
• Coordinates and manages the annual open enrollment process for active and COBRA participants.
• Administers leaves of absence programs such as FMLA, non-FMLA, USERRA, and personal leaves in accordance with established policies and procedures and all applicable laws.
• Processes and monitors disability claims.
• Administers ADA accommodations on a stand-alone basis or in conjunction with other leaves of absence.
• Works with management to determine modified duties and/or schedules, as appropriate.
• Administers Workers' Compensation claims.
• Records retention administration according to compliance requirements.
• Completes annual OSHA 300 reporting.
• Coordinates the maintenance and analysis of human resource automated systems, files, records, and reports.
• Counsels staff on issues, and explains rules, policies, and regulations related to human resources management.
• Conducts reviews and evaluations, and produces statistical or narrative reports of findings.
• Completes human resources-related surveys and questionnaires.
• Conducts audits of human resources activities to ensure compliance with policies and procedures.
• Prepares or oversees the preparation and maintenance of various human resources correspondence and reports to include annual individual Employee Total Compensation mail piece.
• Provides advice and assistance on benefits and leave provisions. Maintains and reviews human resource automated systems, files, records, and analyzes human resource reports.
• Assists in planning, developing, revising, and implementing human resources policies and procedures.
• May train others.
• Participates in special projects and performs other duties as assigned.
• Bachelor's degree from an accredited college or university in human resources or related field.
License, Certification or Registration
• PHR, SPHR, SHRM-CP, or SHRM-SCP certification
• Certified Benefits Professional (CBP) or Certified Employee Benefits Specialist (CEBS) certification, preferred
• One (1) year Human Resources
• Three (3) years or more benefits experience, preferred
Knowledge, Skills, Abilities:
Considerable knowledge of
• Benefit and Leave administration policies, programs, and procedures
• Applicable laws, rules and regulations, including, but not limited to, ERISA, HIPPA, PPACA, FMLA, COBRA, OSHA
• Benefit Plan designs
Proficient skill in
• Prioritizing and organizing work assignments
• Public relations for maintaining effective working relationships with individuals and groups
• Written communication and report development
• Developing and giving presentations
• The use of personal computers and applicable programs, applications and systems
Some skill in
• Establishing plans and setting objectives and goals that support overall business strategy/results; anticipating and adjusting for problems/roadblocks
• Analyzing complex technical and managerial problems and developing, recommending and implementing effective solutions
• Overseeing and coordinating projects and program activities
• Coordinating labor, materials and equipment
• Researching, analyzing and interpreting policies and state and federal laws and regulations
• Exercise logic and reasoning to define problems, establish facts and draw valid conclusions
• Make decisions that support business objectives and goals
• Identify and resolve problems or refer issues appropriately
• Communicate effectively verbally and in writing
• Adapt to the needs of internal and external customers
• Show integrity and ethical behavior; respect confidentiality, business ethics and organizational standards
• Assure compliance with regulatory, contractual and accreditation entries
Requires working in an office/cubicle environment; sitting, standing, walking, bending, twisting and/or reaching. Requires repetitive movement; ability to lift, carry or move up to 25 lbs. when transporting work equipment or materials. May require ability to operate a motor vehicle; the ability to travel by motor vehicle and commercial airline. May require overnight travel.