Benefits Specialist

Benefits Specialist (Bilingual) (Contract 12 months)

Scope of Position
The HR & Administration Coordinator is responsible for a variety of support and administrative functions for the HR department as well as supporting the SVP, Human Resources and the Administration team as required.

Key Responsibilities:

Pension & Benefits Administration & Support

• Completes tasks related to new hires or request for changes in benefits
  
• Completes tasks related to termination of employment
  
• Responds to employee questions/issues related to benefits
  
• Requests DB pension calculations from the actuary
  
• Assists with coordinating employee information sessions related to benefits
  
• Maintain the ‘master vacation tracker’ and filing of required forms
  
• Assists with Service Award Program and works with the communications team when necessary
  
• Assists with retiree benefits including responding to questions from retirees
  
• Assists with the leave of absence portfolio and occupational health and safety
  
• Assists with annual pension/benefits tasks as required
  
• Filing of forms and other documentation (soft filing on the shared drive and hard files located in the office)
  Liase with the various benefit providers regarding issues for problem resolution
  

HR Administration & Support

• Resets employee passwords for the HRIS (Dayforce)
  
• Monitors and orders supplies for the department
  
• Maintenance of various HR lists/forms such as BCP, Employee Telephone Directory, Security Access Forms, etc.
  
• Manages external storage pick up and drop off
  
• Assists with the maintenance of existing paper-based employee personnel files
  
• Supports the SVP Human Resources as required
  

Support to the Administration Team

• Arrange couriers as required to meet business needs
  
• Provide reception support remotely 2 days per week
  
• Assist with general office management an administrative task
  

Research/Special Projects

• Contributes to a variety of projects in support of the department’s annual objectives
  
• Conducts research on a variety of HR topics
  

Expectations / Outcomes

• Accurate information maintained in HRIS database and employee personnel files
  
• Accurate information maintained in benefit provider web portals
  

Contacts

Internal

• IBC managers at all levels
  
• IBC employees
  

External

• Third Party Providers
  
• Retirees
  
• Employees at other organizations for which we provide HR support
  

Qualifications

• Post-secondary education in HR or related field
  
• Bilingual in French and English is required.
  
• 3 - 5 years’ experience in HR, 3 - 5 years’ experience in the administration of Group Insurance Benefits & Pension Plans is required
  
• Good understanding of the functional areas of HR as relates to data management
  
• Working knowledge of Excel including ability to create and manipulate spreadsheets, basic formulas, v-lookup, etc.
  
• Working knowledge of Word including ability to import and manipulate charts, pictures, mail merge etc.
  

Key Skills and Competencies

• High attention to detail
  
• Ability to work in a fast-paced environment with tight deadlines
  
• Ability to handle highly confidential information
  
• Ability to identify areas to improve efficiency
  
• Demonstrated ability to work collaboratively within a team environment
  
• Analytical skills with a keen interest in systems and processes
  
• Excellent communication skills, both written and verbal
  

Please send résumé to:
Human Resources Department
Contact: Medina Kadija
E-mail: [email protected]

IBC is proud to be an equal opportunity employer. Alongside a commitment to excellence, IBC is also committed to building a diverse working environment with hiring practices that encourage diversity in all its forms, including race, gender, sexual orientation, religion and ethnicity, among others.

IBC welcomes and encourages applications from candidates with disabilities. Accommodations are available on request for candidates taking part in the selection process. If you require disability-related accommodation during the recruitment process, please contact Medina Kadija at [email protected]. IBC will consult with all applicants who request disability-related accommodation during the recruitment process to ensure that the accommodation provided takes into account the applicant's individual accessibility needs.