AI/ChatGPT
Artificial intelligence (AI), which includes technology such as chat generative pre-trained transformer (ChatGPT), is an emerging tool that can be used in a variety of employee benefits and HR situations. AI can assist employers with compliance-related issues, streamline the administration of health and retirement plans, and enhance the overall employee experience. Resources below are provided to assist employers and plan sponsors with their employee benefits programs.
Driving Engagement Through Tech: Modernizing Benefits Communication
Digital sprawl and competition for attention have made it harder than ever for trustees and plan sponsors to effectively manage communications, now across multiple channels and formats. Employees who feel informed and supported are more productive and more likely to stay with their employer, but their expectations and communication needs change over time. This requires trustees and plan sponsors to continuously evolve their communication approach—and toolkit. With case studies and practical takeaways, we'll dive into several impactful technologies that can improve communication and engagement in your programs. From AI to websites, automation to video, and gamification to data analytics, it's not as hard as you might think to leverage the latest technology to transform your benefits communications and maximize employee engagement.
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Generative AI and Security Implications
The growing prominence of AI-powered tools has raised important questions about privacy, data security and accountability. Through this webinar, we will discuss the common types of AI systems and their security and privacy implications.
Watch WebcastArticles
- The AI Revolution Is Coming: Will You Be Ready? (Benefits Magazine, September/October 2024)
- Artificial Intelligence and Your Organization (Benefits Magazine, March/April 2024)
- The Impact of Technology and AI on Investment Management (Plans & Trusts, November/December 2023)
- In the Know: Generative AI—Asset or Liability? (Plans & Trust, September/October 2023)
- Can Robots Improve the Mental Health of the Workforce? (Benefits Magazine, May 2021)
- Supporting Plan Member Health Through Artificial Intelligence and Innovation (Plans & Trusts, May/June 2021)
- Artificial Intelligence in Employee Benefits (Benefits Magazine, February 2020)
- Artificial Intelligence and Its Promise to Investors: Fad or Reality? (Plans & Trusts, May/June 2020)
Quick Links
- Artificial Intelligence in the Health and Welfare Space: Opportunities and Considerations for Employers [Maynard Nexson]
- Considerations for Artificial Intelligence Policies in the Workplace [Littler]
- 2 in 5 Canadian workers feel pressured to adopt AI for job [Human Resources Director]
- Most job seekers say they’re ‘uncomfortable’ with employers using AI for resume review, decision-making [HR Dive]
- Exploring Creative Uses of Generative AI for Employee Communication and Connections [HR Daily Advisor]
- AI impacting Canadian hiring decisions: Robert Half study [Business in Vancouver]
- Impacts of artificial intelligence in the workplace [KPMG]
- How a Generative AI System Handled a 401(k) Question [Think Advisor]
- Many Canadian employers adopting AI but challenged by integration [Human Resources Director]
- Opportunities and Risks of Using AI in Employee Benefits Administration [Davis+Gilbert Law]
- Beyond open enrollment: How AI is revolutionizing benefits throughout the year [WTW]
- AI presents opportunities, disruptions for DC pension plan investments [Benefits Canada]
- 2024 Group Benefits Providers Report: Leveraging AI to streamline benefits [Benefits Canada]
- Can ChatGPT be Your ERISA Counsel? [Faegre Drinker]
- Managing artificial intelligence in the workplace [HR Daily Advisor]
- Navigating the complex landscape of AI governance: Challenges, tools, and guidance for a trustworthy future [WTW]
Podcasts
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