Ask a Benefits Question

Home / Benefits Knowledge Center / Ask a Benefits Question

Let our benefits information specialists answer your questions.

Save time and get the information you really need with this favorite member service. Our experienced team will find resources that are more relevant than a search engine find and get at information that will give you confidence in your background research.

To submit a question, please login.

Catherine Gooding

Cathe Gooding, CEBS

Jennifer Gartman

Jenny Gartman, CEBS

Anne Newhouse

Anne Newhouse, CEBS

Amanda Wilke

Amanda Wilke, CEBS

​How long will it take to receive a response?

We respond via e-mail within two business days. Let us know if you have a tighter deadline.

8:00 a.m. to 5:00 p.m. Central Time, Monday-Friday.
For 24/7 information, search InfoQuicks at the Benefits Knowledge Center.

​How much does it cost?

Free of charge to International Foundation and ISCEBS members. Not a member? Join now.

What type of questions do we answer?

United States

  • How do I design a workplace wellness program to maximize employee engagement?
  • What is the typical 401(k) matching contribution?
  • What are effective techniques for prescription drug cost management?
  • How do self-funded and fully-insured health plans compare?
  • What’s the latest on plan sponsor fiduciary responsibility under ERISA?
  • Which states have domestic partner benefits taxation laws?
  • What are the best practices for designing a phased retirement program?
  • How does Medicare interact with health savings accounts (HSAs)?
  • What are some guidelines for creating a paid parental leave policy?


  • What are best practices for promoting mental wellbeing of workers?
  • Do you have sample investment policy guidelines for a Registered Retirement Savings Plan (RRSP)?
  • What are employers offering for disability benefits?
  • How can I plan for pension and benefits during a company merger?
  • What’s the latest with employee life and health trusts (ELHTs)?
  • What do I need to know about revising a workplace drug policy considering recreational marijuana legalization?
  • What are best practices for designing flexible work arrangements?
  • Which provinces have established target benefit plans (TBPs)?
  • How do health spending accounts and wellness spending accounts compare?

We are not attorneys or consultants and cannot provide legal advice.