​Health Care Cost and Quality

Online Health Care Cost and Quality Training

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To use health coverage wisely and effectively, consumers must understand the various costs associated with their coverage as well as set expectations for quality of care. This course identifies methods for managing health care costs and quality that plan sponsors may share with their participants.

Lessons include:

Health Care Costs
Identifies many of the different costs that a consumer may pay for health coverage and elements that will affect the price and value of the consumer's health plan. Topics include cost sharing, premiums, essential health benefits, insurance networks, balance billing, claims and plan affordability.

Cost Variance Factors That Impact Health Care Costs
Describes the different reasons health care costs rise, including medical inflation, the consumer price index, utilization, new technology and drugs, cost shifting, benefit mandates and lifestyle choices. Also compares how costs may vary based on consumer choice.

Methods to Manage Health Care Costs
Discusses the resources for and barriers to predicting actual health care costs, and identifies programs designed to manage health and reduce costs including tools available to consumers, such as the summary of benefits and coverage (SBC).

Health Care Quality
Defines quality in health care, as well as barriers to quality and different approaches for measuring quality care. Also describes how consumers can use information about care and quality to select a health plan, doctor, hospital or type of treatment.

Assessing Health Care Options Based on Quality
Identifies important resources consumers can use to find information about quality care.

certificate health plan navigation logo

This course counts toward the Certificate in Health Plan Navigation​. Earn your Certificate to understand the fundamentals of health care plans and how to support your plan participants in making the best health care choices. Learn more.

One-Credit Course

Price: $55 Members
(Nonmembers $80)

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Why Choose E-Learning?


Navigate the course at a pace that fits your learning style.


Learn on your schedule—without the inconvenience of time away from the office.

Expert-Created Content

Take a deep-dive into a topic with content developed by industry leaders.


Save when you choose affordably-priced training with no additional travel costs.



Contact us at (888) 334-3327, option 3 or elearning@ifebp.org.

Team Training

Take advantage of special discounted pricing when you train your team with this e-learning course.

Continuing Education

This course may qualify for CEBS compliance or continuing education (CE) credit.