​Overview of Exchanges

Online Exchanges Training


In an effort to expand health coverage to all consumers, ACA created new online marketplaces, also called exchanges, where individual consumers, families and small businesses can go to purchase health plans. In addition to these exchanges, private exchanges are also available to sell health insurance to individuals and groups. This course defines and differentiates the three main types of exchanges and the health coverage available through each, as well as identifying strategies for helping you guide consumers to the type of exchange that is right for them.

Lesson 1: Public Exchanges
Compares state-based vs. federally facilitated exchanges, as well as the functions and operations of each. Also covers qualified health plans, eligibility, minimum value, minimum essential coverage, tax penalties, health premium tax credits and cost-sharing reductions.

Lesson 2: Small Business Health Options Programs (SHOP)
Explains the purpose of SHOP exchanges, the eligibility requirements and financial advantages for small employers, and how and why a consumer should enroll.

Lesson 3: Private Exchanges
Describes the various types of private exchanges, as well as the common characteristics for all private exchanges. Growth trends of private exchanges are also covered.

Lesson 4: Advising Consumers
Identifies important questions and concerns for consumers as they compare types of exchanges and the coverage available within each and outlines strategies for advising consumers.

certificate health plan navigation logo

This course counts toward the Certificate in Health Plan Navigation​. Earn your Certificate to understand the fundamentals of health care plans and how to support your plan participants in making the best health care choices. Learn more.

Price: $50 Members
($75 Nonmembers)

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Why Choose E-Learning?


Navigate the course at a pace that fits your learning style.


Learn on your schedule—without the inconvenience of time away from the office.

Expert-Created Content

Take a deep-dive into a topic with content developed by industry leaders.


Save when you choose affordably-priced training with no additional travel costs.



Contact us at (888) 334-3327, option 3 or elearning@ifebp.org.

Team Training

Take advantage of special discounted pricing when you train your team with this e-learning course.

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Continuing Education

This course may qualify for Continuing Education (CE) Credit and CEBS CPE.