Certificate in Health Plan Navigation

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Health care benefits are complex, and your plan participants look to you for the answers. If you are on the front line of health care enrollment at your organization, the Certificate in Health Plan Navigation is the education you need to better understand the health care system and support your plan participants in making the best health care choices.

​Benefits of Earning Your Certificate

After successfully earning your Certificate in Health Plan Navigation you will:

  • Understand how health care is delivered
  • Know key health plan terms, definitions and provisions
  • Be able to help individuals distinguish between ACA exchanges and employer-provided health plans
  • Understand cost implications and quality indicators
  • Possess strategies to help individuals choose the best health plan for their situation
  • Have the skills to help individuals become better health care consumers.

Who Should Enroll

The Certificate in Health Plan Navigation is designed for:

  • Fund office staff
  • Corporate HR and benefits personnel
  • Consulting firm professionals
  • ACA navigators, non-navigator assistance personnel and certified application counselors
  • Insurance company client service representatives.

If you are in a position that is fielding consumer questions, you have a unique opportunity to not only help participants but to increase their health literacy and engagement. It is critical that anyone providing information and guidance to participants be educated not only on the enrollment process, but on health literacy and health plan provisions and operations.


Get the comprehensive training you need to fully understand health care plans,
including the very latest health care reform regulations.

Enroll Today!

Download the full brochure [PDF]Stand Out as Your Organization’s Health Care Expert

Learn the fundamentals of health care plans and how to help consumers make the best choices for their unique situation by earning your Certificate in Health Plan Navigation.

The Certificate is comprised of eight one-hour online e-learning courses covering the information you need to understand about the complex health care system.

The eight courses that make up the certificate include:

  • Health Insurance Basics
  • Health Literacy
  • Overview of ACA
  • Overview of Exchanges
  • Overview of Prescription Drugs
  • Health Care Cost and Quality
  • Health Care Delivery Models
  • Overview of Disability Plans
Course content accurately reflects the current Affordable Care Act law. As ACA evolves under the new administration, courses will be updated to reflect any changes.


Speakers will be announced soon.

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